Phone Game & Real Estate Investing

When you’re trying to make good money as an investor part of your success hinges on how well you communicate with the home seller. Communicating effectively with the home seller includes a lot of basics that most of you are already familiar with, such as building rapport. You need to get the home seller to want to sell their house to you instead of anyone else who is trying to buy it. This is why having good phone game is so important for real estate investors. Through a simple phone call that is laced with some good game, you can make yourself stand out from the competition while you educate the owners of  distressed properties what their options are and what will happen if they don’t take any action. Use phone game to overcomes objections   In our business, good game over the phone includes the ability to overcome objections. Through a phone call you can overcome objections that other marketing mediums such as direct mail can’t even begin to address. For example, a lot of owners of distressed properties believe that they aren’t able to sell the property because the bank owns it. They think that the property went into foreclosure so that they no longer own the property. When you have good phone game you are already prepared for such an objection and how to overcome it during your phone conversation.   Another common objection that you can overcome through a phone call is when the heirs of the property don’t know (or they don’t believe) that they have any interest in the property you are trying to buy. You need to be prepared to overcome these types of  objections. Knowing what the common objections are over the phone and how to overcome them while you’re on the phone is imperative to having good phone game. Use the phone to put skeptics at ease   It’s really important to know how to add credibility to yourself as a reliable home buyer who can get the job done. Phone callers with good phone game are prepared to demonstrate their credibility to any skeptics they may be talking to.. For example, while you’re on the phone with a skeptic you can direct them to your website or you can tell them you’re approved by the Better Business Bureau. The key is that you are prepared to nullify any skepticism you face during any phone call.     Good phone game isn’t just about what you do or say over the phone. It also involves what you don’t do or say over the phone. Below are some examples of bad phone game that you can integrate with rei skip tracing: Don’t tell the homeowner you’re an investor   It’s poor phone game when you risk referring to yourself in a way that the home-seller finds offensive. It may not be a turn off to every homeowner, but we’ve had plenty of experiences of losing potential deals because one of our callers would tell the homeowners that we were investors. As soon as they heard that  we were investors, they would say something like, “Oh, your investors? I don’t deal with investors”. Click….   We also usually don’t tell people that we’re cash buyers. Instead, we tell the homeowners that we buy houses in their area. By using the right terminology on the phone you will differentiate yourself from the shady people in the real estate business who lowball homeowners and aren’t able to close many of the properties they get under contract.   Don’t ignore the homeowners pain points   Part of your job as an investor is to solve the problems other people have. Distressed properties are often a problem to the people who own them, and it’s bad phone game when the investor fails to demonstrate over the phone that they are actually trying to help the homeowner by buying their property. You can convey that you’re trying to help by making the owner aware of the pain points associated with the property they own.   If you’re talking to a homeowner who lives in another state from the property you’re trying to buy and the property has tax issues, make the seller’s pain clear: Let them know that If they don’t do something with the property it will continue to accumulate taxes and become more and more of a financial burden.   If you’re talking to someone who owns a distressed property and they want retail (or close to retail) for the property, make it clear to them what their options are and how painful and expensive it will be for them to repair the property so that they can list it at retail value. Let them know how much time that whole process can take and that as time continues the distressed property will become more of a financial burden.   If it will cost the home-seller more money to repair a property and pay off any liens or taxes on it than it would for them to sell the property to you, then educate the home-seller of the pains that are associated with the distressed property they own. Educating the homeowner while you’re speaking with them over the phone is good phone game.   Don’t waste time calling the wrong leads   Some investors have great phone game in all areas but one: they spend too much time calling the wrong leads. You may have a list with thousands of leads on it that you want to skip trace so that your team can call the whole list, but some of the properties on your list are going to have more distress signals than others (not to mention more equity), so why not prioritize your list so that you can spend your time going after properties that are the most likely to become deals? If you’re spending a lot of  time calling the properties where the numbers won’t work even if you did get the

Introduction to Texting Homeowners

More and more often we are getting responses from leads that we’ve already called several times after we text them. If they don’t answer our voicemail, or if we get a phone number with a full mailbox, then we follow up with a text message. A lot of our leads who didn’t reply to our phone calls are answering our text messages. This has been happening so much that we have decided in the future to officially measure what the number is of people who reply to our text messages. Why do people answer texts and not phone calls? The main reasons why people don’t answer your phone calls is because they don’t recognize your phone number. It’s pretty common for people to send calls to their voicemail when they don’t recognize the number calling them. Another reason why a person would respond to a text message and not a phone call would be if their voicemail box was full or not set up when we called. When you send a text message that clearly conveys your interest in a property the homeowner owns, the homeowner knows why you’re trying to contact them, and it’s easy for them to get back to you to let you know if they’re interested in selling or not. People not answering your phone calls is just a part of rei skip tracing.   What about text blasting?   Sending text blasts enables you to send text messages to multiple leads at once. It’s important for whatever software or app you use to send text blasts to have a mail merge feature. This way each one of your text messages will look unique and not spammy. A mail merge feature will make each person’s name and address unique in each text you send. Can you recommend any text blasting services?   Sure, two text blasting services we’d recommend are below:   Text Magic TXTimact Is text messaging legal?   While we cannot and do not offer legal advice, we can say that as long as a text message we send isn’t spammy that we are comfortable sending it. If you start sending leads text messages, make sure you check the TCPA to make sure you aren’t breaking any rules in your area.   Text messaging is a topic that often comes up during our weekly coaching calls. If you’re interested in learning how to integrate text messaging into your cold calling system, click here to view our plans and pricing. After you sign up, you’ll be automatically added to our list of clients who can participate in our weekly coaching calls, and you can learn more about the success some of our clients are having with sending text messages and the technology that they are using to send them.